Treatment Plan Coordinator @ Sunrise Dental Group

We are an established dental practice looking to hire a full time Treatment Coordinator to join our team. Our office provides a pleasant work environment that is focused on excellent customer service and quality patient care. Competitive pay and excellent benefits including health insurance, 401k, & paid time off. Candidate must have prior dental office experience (treamtent plan coordinator)  Knowledge of dental insurance (PPO's) and billing codes is expected. Candidate must be reliable, organized, willing to learn and a team player. Work days are Mon-Fri 8:45-5:00. 

Responsibilities: 

• Conduct interview to understand the patient’s oral health history, concerns, and objectives 
• Explain the treatment plan, address patient concerns and answer any questions 
• Assist the patient in prioritizing the treatment and establish a plan for scheduling and payment 
• Build trust, and understand the patient’s objectives 
• Conduct financial consultations with all new patients and with existing patients when new treatment plans are presented. 
• Manage and maintain the payment options and policies for patients to uphold the practice’s financial integrity. 
• Understand the practice’s policy on working with dental benefit plans and be prepared to educate patients on their dental benefits. 
• Bill dental insurance, post payments, and claim estimations as required. 
• Oversee and track dental benefit plan accounts receivable and follow-up on claims regularly to ensure timely payment. 
• Track patient accounts receivable and outstanding balances to ensure timely payment. 
• Assist in Practice’s collections protocol for all outstanding balances. 
• Conduct treatment consultations with all new patients and with existing patients when new treatment plans are presented. 
• Perform general office duties and other duties as required 

• Experience working in a dental office as a Treatment Plan Coordinator, preferred. Will consider someone who works in a dental office in another position.
• Experience working with various dental insurance plans
• Strong verbal and written communication skills

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