Dental Insurance Coordinator @ Dental Associates of Florida - Bartow

Do you enjoy working with PPO dental insurance? Filing claims, claims follow up, account audits, insurance questions and posting payments? Does it bring a smile to your face when a claim is paid or a patient understands more about their insurance or a balance? If so, look no further. Our Dental Associates of FL - Bartow office is looking for a full time insurance/billing coordinator to join our team. We offer competitive wages, bonuses, and excellent benefits and all of the dental insurance tools right at your fingertips. Please note that this is not a remote position. It is a position in the office, working alongside a dedicated team that cares about maximizing our patients benefits and helping them get the care they need. Hours are: Monday 8:30-5:00 1st and 3rd monday, 2nd and 4th monday 8:30-2:00, Tues-thurs 8:30-5:00, Friday 8:30-2:00

We are looking forward to hearing from you!

The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and or concerns according to DCA Policies
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no shows/cancellation of Appointments
• Register Patients on sign in sheet
• Post charges and payments to patient accounts
• Checking voice-mail on a daily basis
• Maintain a clean and friendly waiting area for patients

• Experience working in a dental health-care office
• Knowledge of insurance plans (HMO/PPO)
• Experience answering telephone
• Must have exceptional customer service skills

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