Treatment Coordinator - Clinical Team Lead (TC Clinical TL)
Location: Advanced Dentistry of South Florida – Delray Beach, FL
Position Type: Full-Time On-Site - Paid Working Interview Required
Summary:
Advanced Dentistry of South Florida is a premier, multi-specialty practice known for white-glove care, state-of-the-art technology, and a clientele that expects the best. We seek an exceptional Treatment Coordinator, Clinical Team Lead with deep dental knowledge, leadership maturity, and a natural drive to own their role. This is not a job for the inexperienced or unmotivated. This clinical leadership role is designed for someone who thrives in high-end private practice settings and wants to be part of a fast-moving, excellence-driven and detailed service-oriented team.
Why Join Us?
- Upscale environment with loyal, long-term patients
- Doctors who are educators, innovators, and partners
- Consistent investment in leading-edge technology (e.g., Overjet, CBCT, iTero)
- Paid working interview so both sides can evaluate the fit before a long-term commitment
Key Responsibilities:
Leadership & Training
- Interview, onboard, and mentor clinical team members (assistants, hygienists)
- Set expectations for clinical excellence, accountability, and patient experience
- Lead by example in complex treatment coordination, hospital liaison work, and provider collaboration
- Own the new hire experience from Day 1 through clinical integration. This includes shadow scheduling, performance observation, digital workflow training, and cultural assimilation to the elevated standards of Advanced Dentistry of South Florida.
- Implement daily, weekly, and monthly check-ins with clinical team members to maintain accountability, reinforce quality, and proactively address performance gaps or coaching needs.
- Create a culture of initiative, encouraging team members to anticipate patient and provider needs rather than waiting for direction, fostering a proactive environment built around high-touch patient care.
Advanced Case Management
- Coordinate complex treatment plans involving multiple doctors (general + specialty)
- Manage all hospital-related cases, staged surgeries, and post-op continuity
- Proactively follow up on unscheduled treatment within 24–72 hours of initial presentation. Use judgment, empathy, and clinical knowledge to re-engage patients who delay care and convert them into active treatment.
- Collaborate with providers to ensure proper clinical sequencing of care
- Flag potential roadblocks in advance, insurance authorizations, lab delays, scheduling conflicts, or patient objections and address them proactively before they impact case flow.
- Utilize clinical technology (Overjet, Dentrix, iTero, CBCT) to analyze and document case plans, track progress, and keep providers informed in real-time.
- Ensure accurate documentation, tech hygiene, and compliance with systems
Supply Management
- Maintain oversight of clinical supply ordering, inventory, and vendor relations
- Ensure cost-efficiency while upholding the highest standard of clinical readiness
Clinical Liaison
- Act as a bridge between assistants, doctors, hygienists, and the front office
- Address real-time issues affecting flow or patient satisfaction
- Support patient understanding and case acceptance during treatment presentations
Who We’re Looking For:
Required:
- 5 years of clinical experience in a dental office
- Experience in presenting treatment plans and managing multi-step care
- Knowledge of insurance billing, CDT codes, and dental workflows
- High comfort level with technology (e.g., Computer operating systems, Overjet, Dentrix, iTero, etc...)
- Proven leadership or team lead experience (references)
- must be able to make temporaries/provisionals.
- Experience in Invisalign.
Preferred:
- Experience in upscale or multi-specialty dental practices
- Exposure to hospital case coordination
- Background in both front and back-office operations
Must-Have Traits:
- You take initiative without being told
- You anticipate the needs of patients and providers
- You understand the level of care our patients expect
- You hold yourself to an exceptionally high standard
Compensation & Benefits:
- Competitive hourly rate + performance-based incentives
- Medical, dental, and vision coverage options
- PTO, paid holidays, CE opportunities
- Full access to team appreciation events, mentorship, and personal development
How to Apply:
We offer a paid working interview to see if we’re the right match for each other. This gives you a chance to shine, and us an opportunity to observe your strengths in action.
Please submit your resume and a short note about why you’re ready for a leadership role at a practice like ours. #LI-SM1
Be part of our journey to shape the future of dentistry. Apply today to join our mission-driven team!