• Minimum 2 years of dental office experience
• Bilingual (English/Spanish) required
• Strong insurance verification and benefits knowledge
• Ability to multitask, prioritize, and work efficiently under pressure
• Skilled in answering phones, scheduling, and assisting patients with appointments
• Excellent customer service, professionalism, and teamwork
• Attention to detail and ability to follow established processes
• Friendly, positive attitude with a commitment to exceptional patient care

• Greet patients and provide a welcoming experience
• Answer incoming calls and assist with scheduling, confirmations, and patient inquiries
• Verify insurance eligibility and accurately enter information into the system
• Collect co-pays and ensure accurate patient check-in/check-out procedures
• Support providers and office manager with daily administrative tasks
• Maintain an organized and efficient front office work-flow

What we offer:

• Pay: min$-max$ per hour
• Flexible scheduling options
• Health, dental, and vision insurance (individual and family coverage)
• Life insurance and disability benefits
• 401(k) plan
• Team-oriented work environment with access to modern dental technology

How to Apply:
If you are a dedicated Patient Service Representatives looking to advance your career in a modern, patient-centered practice, we invite you to apply by submitting your CV.

Be part of our journey to shape the future of dentistry. Apply today to join our mission-driven team!

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and or concerns according to DCA Policies
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no shows/cancellation of Appointments
• Register Patients on sign in sheet
• Post charges and payments to patient accounts
• Checking voicemail on a daily basis
• Maintain a clean and friendly waiting area for patients

Qualifications:

• Experience working in a dental office required
• Knowledge of insurance plans (HMO/PPO)
• Experience answering telephone
• Must have exceptional customer service skills
• Must be bilingual (English & Spanish)

Legal Disclaimer:
We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements.

The Company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.

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