A key member of the human resources team, ensuring clear, consistent, and timely communication and application of DCA’s policies, procedures and activities. Provides strategic direction and input to provider business leaders regarding overall human capital strategies that support the culture, company direction, and growth needs of the business.

Primary point contact for the division to ensure optimal work environment, serve as advocate for all employees, and enable support for employee career success.

· Act as strategic adviser to leadership on all human resource related matters, ensuring alignment with the company’s mission, vision and values.

· Provide expert and objective advice, coaching counsel to employees on HR policies and procedures, employment/labor laws, conflict resolution, change management, diversity, and organizational development to promote a fair and equitable work environment.

· Partner with leaders to develop and execute HR strategies that foster divisional and people development.

· Build strong, trusting and transparent relationships with employees to deliver goals.

· Effectively use data to resolve issues and drive decisions.

· Support the division in the hiring process.

· Assist with investigations and counseling for a variety of issues, propose appropriate options for consideration, making recommendations as necessary.

· Monitor internal and external changes in law, policies, and practices to define and address risk to employees and the business.

· Collaborate with other departments to understand, resolve and remove barriers that impact an office or employee from being able to perform at their best.

· Other duties as assigned.

Work Environment:

This job operates in both a professional office environment and work from home.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

This position requires the ability to occasionally lift products and supplies, up to 20 pounds.

Competencies:

· Time Management - the ability to plan and control how you spend the hours in your day to effectively accomplish your goals.

· Initiative - The ability to assess and initiate things independently.

· Communication Proficiency - Organizes and expresses ideas clearly. Uses appropriate and efficient methods for conveying information. Provides timely, accurate information so that others can make appropriate decisions.

· Organization Skills – the ability to use time, energy and resources effectively to meet deadlines, work independently, plan for future projects and achieve goals.

· Action Oriented – Taking on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm. Identifies and seizes new opportunities. Steps up and handles tough issues.

· Collaborates – Building partnerships and working collaboratively with others to meet shared objectives. Partners with others to get work done. Gains trust and support of others.

· Ethical Practice – Understands the importance of a fair and transparent approach in everything by adopting the highest standards of professionalism, honestly, integrity and ethical behavior in all business processes and transactions.

· Business Acumen - Applying knowledge of business and the market to advance the organization’s goals. Keeps up with current and possible future policies, practices and trends. Uses knowledge of business drivers and how strategies and tactics play out in the market to guide actions.

· Strategic Aptitude – Ability to strategically identify and align competency development initiatives within an organization to achieve its strategic objectives. Solid comprehension of long-term goals and vision of the organization.

High School Diploma or equivalent required

· Bachelor’s Degree strongly preferred

· Certification or training in human resources preferred

Qualifications/Training:

· Excellent communication and client relations skills

· Proven attention to detail

· Excellent computer skills

· Ability to handle sensitive and confidential matters appropriately.

· Ability to navigate internet based websites

· Flexible, ability to multi-task and work with changing priorities and deadlines

· Must be able to work independently and value a team environment

· Problem-solving and critical thinking skills

· Attentive to detail and ability to perform assignments while following company mission, policies and procedures

· Ability to embrace and contribute to the company’s value