Patient Service Representative

Family Dental Group | Flint, MI

Be the friendly face that helps patients feel welcome and cared for from the moment they walk through our doors.

Family Dental Group is seeking a Patient Service Representative to join our growing team in Flint, MI. If you enjoy helping people, thrive in a fast-paced environment, and have dental office experience, we'd love to meet you!

At Family Dental Group, we take pride in creating a positive, welcoming experience for every patient. Our team works together to provide exceptional care while building lasting relationships with the communities we serve.

Why Join Our Team?

As a Patient Service Representative, you'll play a key role in creating an outstanding patient experience. You'll be the first point of contact for patients, helping them feel comfortable, informed, and supported throughout their dental journey.

We're looking for someone who is friendly, organized, professional, and passionate about delivering excellent customer service.

What We Offer

• Competitive pay: $16.00 - $22.00 per hour
• Full-time schedule:
  • Monday - Thursday: 8:00 AM - 5:00 PM
  • Friday: 8:00 AM - 4:00 PM
• Health, dental, and vision insurance
• Life insurance and disability benefits
• 401(k) plan
• Supportive, team-oriented culture
• Modern dental office with advanced technology
• Opportunity to grow your career with a respected dental organization

What You'll Do

• Welcome and assist patients with a friendly, professional attitude
• Answer phones and respond to patient inquiries
• Schedule and confirm appointments
• Assist patients with treatment planning and financial arrangements
• Verify and update patient information
• Post charges and payments accurately
• Follow up on missed appointments and cancellations
• Maintain a clean, organized, and welcoming reception area
• Support the office team with daily administrative tasks

Qualifications

• Dental office experience required
• Exceptional customer service and communication skills
• Experience answering multi-line phones and scheduling appointments
• Knowledge of dental insurance plans (PPO/HMO) preferred
• Strong attention to detail and organizational skills
• Ability to work well in a team environment

Join Us!

If you're looking for a rewarding opportunity where you can make a difference in patients' lives while working alongside a supportive team, we'd love to hear from you.

Apply today and become part of the Family Dental Group family, where great smiles start with great people! 😊