• Collections Clerk

    Job Locations US-IN-South Bend
    Job ID
    # of Openings
    Administrative / Clerical
  • Overview

    We are hiring a Collections Clerk for our affiliated practice, The Dental Center of South Bend, located in South Bend, Indiana 46617. This is a part-time position working 20 hours per week. Our ideal Collections Clerk will have collections experience, or experience working with past due invoices; experience working in a dental or medical office working with various insurance policies would be a plus; must be proficient working with computers to include working with Word, Excel  and Outlook;  and have pleasant and have excellent customer service skills. 


    Our Collection Clerks are outstanding communicators. They pride themselves in providing exceptional customer service at all times, and always have a strong attention to detail. They are responsible for debt repayment schedules; debt repayment phone calls; notifying customers of delinquent accounts; and entering information into our system; and answering incoming collection related calls.


    Desired Skills:


    • Collections experience or experience working past-due invoices
    • Experience working in the healthcare industry with various insurance policies, a plus
    • Proficient working with computers to include Word, Excel, and Outlook
    • Strong data entry skills
    • Must be comfortable dealing with angry customers
    • Able to multi-task
    • Must have excellent customer service skills



    The Dental Center is a highly successful affiliated practice of Dental Care Alliance (DCA).

    As one of the country’s largest and oldest dental support organizations, DCA supports more than 265 affiliated practices in 13 states, encompassing all facets of general dentistry and all recognized dental specialties. As a result, DCA offers dental professionals groundbreaking career and affiliation opportunities.


    Established in 1991 by Dr. Steven R. Matzkin, Dental Care Alliance’s success is the result of our unwavering commitment to improving the wellbeing of patients, dentists, and dental professionals through innovative and proven practice-support solutions. Through years of combined industry expertise, economies of scale and centralized administration, DCA provides affiliated practices with substantial savings in supplies, increased services and effective marketing.


    DCA Mission

    We improve the practice of dentistry by partnering and supporting our dental professionals, so they can create a lifetime of healthy smiles for their patients.



    DCA Vision

    To be the trusted partner of choice for the industry’s best dental professionals.



    DCA Values - USMILE

    Unleash Career Potential—of our employees and partners
    Service Excellence—to our professionals, patients and families
    Meaningful Contribution—all can make a difference
    Integrity First—in all we do
    Leadership—in our field and we assume accountability
    Excellence in Action—we are committed to get the job done



    Our mission, vision and values are a vital part of our everyday interactions with all employees, and most importantly, with patients and families.


    You will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.



    Dental Care Alliance. Stronger Together. 


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