We are looking for a Help Desk Support - Level II to help support our 280+ dental offices located throughout 15 states. This is a full time position working at our corporate office located in Lakewood Ranch, FL. Candidate must have prior help desk experience and be local to the Sarasota/Bradenton, FL area. We offer a competitive salary, plus benefits!
Provide technical assistance to computer users. Answer questions or resolve computer problems in person, via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Principal Duties and Responsibilities:
Training & Qualification:
As one of the country’s largest and oldest dental support organizations, DCA supports more than 265 affiliated practices in 15 states, encompassing all facets of general dentistry and all recognized dental specialties. As a result, DCA offers dental professionals groundbreaking career and affiliation opportunities.
Established in 1991 by Dr. Steven R. Matzkin, Dental Care Alliance’s success is the result of our unwavering commitment to improving the wellbeing of patients, dentists, and dental professionals through innovative and proven practice-support solutions. Through years of combined industry expertise, economies of scale and centralized administration, DCA provides affiliated practices with substantial savings in supplies, increased services and effective marketing.
We improve the practice of dentistry by partnering and supporting our dental professionals, so they can create a lifetime of healthy smiles for their patients.
To be the trusted partner of choice for the industry’s best dental professionals.
DCA Values - USMILE
Unleash Career Potential—of our employees and partners
Service Excellence—to our professionals, patients and families
Meaningful Contribution—all can make a difference
Integrity First—in all we do
Leadership—in our field and we assume accountability
Excellence in Action—we are committed to get the job done
Our mission, vision and values are a vital part of our everyday interactions with all employees, and most importantly, with patients and families.
You will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
Dental Care Alliance. Stronger Together.