We are currently looking for a Collections Clerk to work at our corporate office located in Lakewood Ranch, Florida. This is a full-time position.
As one of the country's largest dental support organizations, we have more than 280 affiliated dental practices throughout fifteen states. Formed in 1991, Dental Care Alliance is a ground-breaking dental support organization created by dentists, and focused on improving the well-being of both patients and dentists.
If you are looking for a fun and rewarding career, you have come to the right place. We offer employment opportunities that promote professional, personal, and financial growth. We work extremely hard to provide our employees with continuous professional development and a supportive work environment. Competitive wages, great benefits, and opportunities for advancement are just a few reasons why a career with us is an investment in your future; make Dental Care Alliance your employer of choice.
This position will primarily deal with taking incoming calls from patients inquiring about their balance, processing patient payments and posting to their accounts, assisting office managers with collection questions, managing/working collection reports ensuring each account is up to date and accurate, helping patients with account billing issues and processing patient disputes. There will be a small amount of cold calls to make on your down time, if any.
Our ideal Collections Clerk will have experience working in a dental or medical office; familiarity with medical/dental insurance companies; must be proficient with computers to include working with Word, Excel and Outlook; able to multi-task; be patient, pleasant, outgoing and have excellent customer service skills. Our Collection Clerks are outstanding communicators. They pride themselves in providing exceptional customer service at all times, and always have a strong attention to detail.
Additional benefits for full-time employees:
We improve the practice of dentistry by partnering and supporting our dental professionals, so they can create a lifetime of healthy smiles for their patients.
To be the trusted partner of choice for the industry’s best dental professionals.
DCA Values - USMILE
Unleash Career Potential—of our employees and partners
Service Excellence—to our professionals, patients and families
Meaningful Contribution—all can make a difference
Integrity First—in all we do
Leadership—in our field and we assume accountability
Excellence in Action—we are committed to get the job done
Our mission, vision and values are a vital part of our everyday interactions with all employees, and most importantly, with patients and families.
You will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
Dental Care Alliance. Stronger Together.