• Dental Treatment Coordinator - Orthodontic

    Job Locations US-MD-Forest Hill
    Job ID
    # of Openings
    Treatment Plan Coordinator
  • Overview

    We are hiring a full-time Orthodontic Treatment Plan Coordinator for our affiliated practice, Main Street Children's Dentistry & Orthodontics, located in Forest Hill, Maryland 21050. The Orthodontic Treatment Coordinator we hire is required to have a minimum of 1 - 2 years' experience presenting Dental Treatment Plans; ortho experience is preferred, however, not required; and exceptional customer service skills. We offer a competitive salary, plus benefits!


    The Treatment Coordinator serves as an advocate and educator in creating treatment plans for dental care. The Treatment Coordinator exhibits an efficient, knowledgeable and positive countenance to every patient experience.



    • Conduct interview to understand the patient’s oral health history, concerns, and objectives 
    • Explain the treatment plan, address patient concerns and answer any questions 
    • Assist the patient in prioritizing the treatment and establish a plan for scheduling and payment 
    • Build trust, and understand the patient’s objectives 
    • Conduct financial consultations with all new patients and with existing patients when new treatment plans are presented. 
    • Manage and maintain the payment options and policies for patients to uphold the practice’s financial integrity. 
    • Understand the practice’s policy on working with dental benefit plans and be prepared to educate patients on their dental benefits. 
    • Bill dental insurance, post payments, and claim estimations as required. 
    • Oversee and track dental benefit plan accounts receivable and follow-up on claims regularly to ensure timely payment. 
    • Track patient accounts receivable and outstanding balances to ensure timely payment. 
    • Assist in Practice’s collections protocol for all outstanding balances. 
    • Conduct treatment consultations with all new patients and with existing patients when new treatment plans are presented. 
    • Perform general office duties and other duties as required 


    Desired Skills: 

    • Must have experience presenting dental treatment plans
    • Ortho experience is strongly preferred
    • Experience working with various dental insurance plans 




    Additional benefits for full-time employees:


    • Medical
    • Dental services 
    • Life insurance
    • Vision
    • Paid time off
    • 6 paid holidays off
    • 401k to name a few



    Main Street Children's Dentistry & Orthodontics is a highly successful affiliated practice of Dental Care Alliance (DCA).


    As one of the country’s largest and oldest dental support organizations, DCA supports more than 265 affiliated practices in 13 states, encompassing all facets of general dentistry and all recognized dental specialties. As a result, DCA offers dental professionals groundbreaking career and affiliation opportunities.


    Established in 1991 by Dr. Steven R. Matzkin, Dental Care Alliance’s success is the result of our unwavering commitment to improving the wellbeing of patients, dentists, and dental professionals through innovative and proven practice-support solutions. Through years of combined industry expertise, economies of scale and centralized administration, DCA provides affiliated practices with substantial savings in supplies, increased services and effective marketing.



    DCA Mission

    We improve the practice of dentistry by partnering and supporting our dental professionals, so they can create a lifetime of healthy smiles for their patients.



    DCA Vision

    To be the trusted partner of choice for the industry’s best dental professionals.



    DCA Values - USMILE

    Unleash Career Potential—of our employees and partners
    Service Excellence—to our professionals, patients and families
    Meaningful Contribution—all can make a difference
    Integrity First—in all we do
    Leadership—in our field and we assume accountability
    Excellence in Action—we are committed to get the job done



    Our mission, vision and values are a vital part of our everyday interactions with all employees, and most importantly, with patients and families.


    You will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.



    Dental Care Alliance. Stronger Together. 


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